How specialist doctors across Konnagar, Uttarpara, Rishra, and Serampore manage multi-chamber rosters, broadcast emergency delays in 1-tap, protect counter walk-in serials, and grow practice retention with complete DPDP Act security.
Real scenario from a 7:00 AM polyclinic session in Hooghly District
25 anxious patients cram into a 10x15 ft room to grab paper tokens. Elderly cardiac patients sit on wooden benches in the heat.
Doctor is called for an emergency hospital surgery at Walsh/Woodlands Hospital and delayed by 45 minutes.
Families scream at the compounder; 4 frustrated patients walk away, leading to a 20% lost practice.
Doctor arrives exhausted to a noisy, hostile chamber environment before consulting a single patient.
[+45m]; WhatsApp alerts all patients instantly.Arogya Clinic • Tue & Fri (07:00–10:00 AM)
Seba Sadan • Thu (06:00–09:00 PM)
LifeCare Clinic • Sun (10:00 AM–01:00 PM)
Doctor submits: Name, Degrees, WBMC/NMC Reg No (e.g. WBMC-58291), and Chamber Timetable. Our admin team cross-verifies against the official State Medical Council registry in 2 hours. Zero financial documents, zero contract friction.
Assign independent staff per clinic in a 10-second mobile invite. The Konnagar assistant sees only the Konnagar queue. Strict Quarantine: Staff CANNOT see your digital wallet, bank payouts, or total earnings.
Protecting non-smartphone elderly walk-ins at the counter while maximizing online digital bookings.
Serials #1 to #5 are internally reserved for early counter walk-ins. Elderly patients arriving at 6:30 AM get early serials without penalty. Online app/web bookings begin from Serial #6 onwards.
If only 2 walk-ins arrive by chamber start, unused slots #3, #4, #5 collapse automatically. Online Serial #6 is promoted to ACTIVE SERIAL #3 with zero empty chair gaps for the doctor!
Clinic basements and broadband Wi-Fi drops never stall operations. Your compounder marks arrivals, advances tokens, and snaps Rx photos 100% offline. Automatically syncs to cloud when connectivity returns.
Patients watch the TV display or check their phones, completely eliminating the constant "Dada, amar serial kobe ashbe?" crowd inquiries to the compounder!
Over 40% of patients forget their 30-day review. SebaPlus increases returning patient retention by 25% to 30% automatically.
[ Upload Rx & Advance ]:Doctor sets follow-up: "Review in 30 days with blood test". Automated WhatsApp reminders are dispatched with zero manual phone calls:
Attending a 5-day Cardiology conference in Delhi? Tap [ Confirm Leave ] on your phone:
Disbursed via IMPS/NEFT with verified Bank UTR reference sent to your WhatsApp. Zero PAN or cheque upload friction.
Full doctor names masked on public web (Dr. S***** M********) until 10-sec OTP verification, preventing web scraping.
Waiting room TV shows only tokens (Token #02). Patient phone numbers and medical details are 100% hidden.
Prescription photos encrypted with AES-256. Accessed via 15-minute time-limited signed URLs only by treating doctor & patient.
Staff accounts restricted strictly to queue operations. Financial APIs return 403 Forbidden for staff credentials.
Redlock) eliminate double-booking during peak morning booking rushes.See how much crowd chaos SebaPlus eliminates for your daily session
Submit your details below. Our Healthcare Operations Admin will call you within 2 business hours to cross-verify your WBMC credentials and configure your live queue.
No. The SebaPlus Staff App has just one prominent button: "Call Next Token". We provide on-site training for your staff in less than 15 minutes.
Yes! You can attach unlimited polyclinics (e.g. Konnagar Mon/Wed, Uttarpara Tue/Fri). Each chamber has its own independent digital queue and staff roster.
Your assistant can instantly tap "Add Walk-In Patient" on the console to issue an offline serial slip. Online and walk-in tokens merge seamlessly.
You have complete flexibility: collect cash directly at the clinic counter, or receive online prepaid consultation fees in your digital wallet and withdraw to your bank account or UPI with full Bank UTR audit trails.
Let our healthcare operations team set up your next chamber session for guaranteed zero waiting room chaos.